Terms and Conditions

REQUIREMENTS FOR ALL GUESTS

All guests must provide a bottom sheet & a pillow slip for their bed. Where these are not provided by the guest a $5 charge will be enforced to provide these.

BOOKING/PAYMENT GUIDELINES FOR GROUP MEMBERS (RMIT  CAMPUS)

  • Bookings will only be accepted via email to: prestonalpinelodge@bigpond.com or in writing.
  • Accounts will be invoiced at the time the booking is made. Bookings made during ski season will require immediate payment via credit card to confirm booking.
  • The maximum No. of beds allocated to any RMIT student groups for any weekend will be limited to 10 beds unless by special arrangement and consideration by the Booking Officer /Committee.
  • The ratio of one student group member to two friends is set for each booking. All non student/member guests must be charged at either the “members friend rate or full non member rate”
  • All Group Member bookings where appropriate must have current student/staff ID Cards supplied at the time of the booking.  Alumni are not eligible for Group Member Bookings.
  • Student ID must be provided at time of entry to the lodge to the Lodge Manager for confirmation of booking identity otherwise that person will be charged at the Non Members rate.
  • Bookings must be paid in full, 28 days prior to arrival date. NOTE During the ski season full payment is required at time of booking for the acceptance and confirmation of booking. If full payment is not received 28 days prior to arrival date or at time of booking and members cancellation policy has not been followed then the booking will be on sold and a handling fee of $50 will be charged

Mt Buller Ski Guarantee Policy (Not Applicable to Preston Lodge)
Preston lodge does not guarantee snow conditions, weather or road conditions. Bookings made at Preston lodge are not eligible for the Mt Buller Ski Guarantee Policy. We encourage all people staying at the lodge to take out private holiday / travel insurance to cover unforseen illness or cancellations

BOOKING/PAYMENT GUIDELINES FOR PRIVATE MEMBERS

  • Bookings will only be accepted via email to: prestonalpinelodge@bigpond.com or in writing.
  • Accounts will be invoiced at the time the booking is made. Bookings made during ski season will require immediate payment via credit card to confirm booking.
  • The maximum No. of beds allocated to a private member for any weekend will be 12 beds (ie. Two rooms) unless by special arrangement.
  • All non member guests must be charged at either the “members friend rate or full non member rate”
  • The members friends rate will only apply to bookings where the member is present at the lodge.
  • Bookings must be paid in full, 28 days prior to arrival date. NOTE During the ski season full payment is required at time of booking for the acceptance and confirmation of booking. If full payment is not received 28 days prior to arrival date or at time of booking and members cancellation policy has not been followed then the booking will be on sold and a handling fee of $50 will be charged

Member’s (Private and Group) cancellation policy:

  • All bookings cancelled must be advised in writing an email to the booking officer / lodge manager. A full refund of any monies paid will be made available when cancellation notice is received 28 days or more in advance of arrival date. If less than 28 days notice is given refunds will only be given if all beds are on-sold less a handling fee of $50 per booking.
  • Members are reminded that the definition of a member is, “a shareholder, partner and children of that shareholder”.
  • Members are reminded that they are responsible for the payment of guests and for guest behaviour while at the lodge.

Mt Buller Ski Guarantee Policy (Not Applicable to Preston Lodge)
Preston lodge does not guarantee snow conditions, weather or road conditions. Bookings made at Preston lodge are not eligible for the Mt Buller Ski Guarantee Policy. We encourage all people staying at the lodge to take out private holiday / travel insurance to cover unforseen illness or cancellations

BOOKING/PAYMENT GUIDELINES FOR NON MEMBERS

  • Bookings will only be accepted via email to: prestonalpinelodge@bigpond.com or in writing.
  • Full payment is required at time of booking for the acceptance and confirmation of booking. Bookings will be on sold if full payment has not been received
  • All bookings cancelled must be advised by email to the booking officer / lodge manager. A full refund of any monies paid will be made available when cancellation notice is received 28 days or more in advance of arrival date. If less than 28 days notice is given, refunds will only be given if all beds are on-sold less a handling fee of $50 per booking.

Mt Buller Ski Guarantee Policy (Not Applicable to Preston Lodge)
Preston lodge does not guarantee snow conditions, weather or road conditions. Bookings made at Preston lodge are not eligible for the Mt Buller Ski Guarantee Policy. We encourage all people staying at the lodge to take out private holiday / travel insurance to cover unforseen illness or cancellations

BOOKING/PAYMENT GUIDELINES FOR SCHOOL GROUPS

  • Bookings will only be accepted via email to: prestonalpinelodge@bigpond.com or in writing. Bookings made over the telephone will only be acceptable (during ski season) with immediate payment via credit card being required to confirm booking.
  • For advance bookings to be confirmed a 25% deposit is due by 1st of March. Booking dates may be on sold if payment is not received by this date.
  • Full payment is due 28 days prior to arrival date otherwise deposit will be forfeited and booking on sold.
  • All bookings cancelled must be advised in writing (e mail, letter, fax) to the booking officer / lodge manager. Cancellation made 28 days or less from arrival date, will result in forfeiture of all monies paid. Refunds will only be given if all beds are on-sold less a handling fee of $50 per booking
  • Cancellation made 60 days or less from arrival date will result in 10% of deposit not being refunded.
  • Cancellation made more than 60 days from arrival date will result in deposit being returned less an administration fee of 5% of the deposit.
  • Payments are to be made via credit card details over the internet/phone or direct via BSB and Account No.
  • Patrons making the booking are reminded that they are responsible for the payment of guests and for their guest behaviour while at the lodge.

Mt Buller Ski Guarantee Policy (Not Applicable to Preston Lodge)
Preston lodge does not guarantee snow conditions, weather or road conditions. Bookings made at Preston lodge are not eligible for the Mt Buller Ski Guarantee Policy. We encourage all people staying at the lodge to take out private holiday / travel insurance to cover unforeseen illness or cancellations

CLEANING LEVY 

Guests must be prepared to pay a cleaning levy of $50 if they are sick on the premises from excess alcohol consumption.

Affordable dormitory style accomodation on Mt Buller